I hold an MS in AI in Business, and bring professional experience in full-cycle sales, account management, and AI automation for SMBs. I lead consultative discovery and tailored demonstrations to uncover customer needs and provide technical guidance throughout the buying process. I also translate those needs into clear product requirements, shape solution strategy, and coordinate development to bring the right capabilities to market. Furthermore, I identify valuable automation opportunities, implement solutions, and drive adoption through training and change management, while establishing clear governance, security standards, and ownership.